The 21 Hayes has served residents and visitors for over a century. Before the pandemic, the 21 logged over 7,000 rides a day. After the line was suspended during the pandemic, it was brought back at a fraction of the frequency and with a shortened route. Because of that, ridership is now down to about 1,300 a day. Rather than rebuild the line and its ridership, MTA is slashing service again, eliminating half the 21 Hayes route. Ridership will drop further, and then MTA will use the low ridership to justify fully eliminating the line. This is how public transit dies.

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